AI ‘gold rush’ for chatbot training data could run out of human-written text Hotels benefit greatly from AI chatbots as they reduce costs and increase direct bookings by automating customer service and streamlining administrative tasks. The travel industry is ranked among the top 5 for chatbot applications, accounting for 16% of their use. The trajectory […]
RPA vs cognitive automation: What are the key differences? What is needed is a way to somehow translate the world into a set of symbols and their relationships. In short, the role of cognitive automation is to add an AI layer to automated functions, ensuring that bots can carry out reasoning and knowledge-based tasks more […]
Using AI in Finance: 4 Examples and Use Cases For example, a company can offer car insurance to its customer who is in the process of buying car. Oliver Wyman shares that using AI insights can increase annual income from email cross-sell by four times. However, there is still a long way for AI models […]
NLU vs NLP: AI Language Processing’s Unknown Secrets Both of these technologies are beneficial to companies in various industries. NLU is used in a variety of applications, including virtual assistants, chatbots, and voice assistants. These systems use NLU to understand the user’s input and generate a response that is tailored to their needs. For example, […]
